FREQUENTLY ASKED QUESTIONS

All of the blankets, crib sheets, and towels design at Bonnie Bunnies are designed in house.  Once you place your order we will send proof of the design within 48 hours and you'll have 24 hours to get back to us with any corrections. If we didn't hear anything back from you or no changes to the design, our system will automatically update our printing facility in Arizona. Once an order is printed and handmade processing is completed, we will pack it with love and ship it to you.

All our items are personalized and made to order. They are uniquely personalized for your utmost satisfaction. Due to the custom nature of each of our products, our turnaround time is 1-2 weeks. Shipping times are not included in our turnaround time.

Unfortunately, expedited order processing and shipping are not available as of now due to COVID-19 restrictions.

Unfortunately, once you place your order we'll not be able to cancel it due to the personalized nature of all the products.

Our website allows you to preview the design in real-time. Also, we will email you the personalized artwork within 48 hours from order placement.

Please see our shipping policy here.

We ship to the United States of Awesome and the United Kingdom.

For international orders, customers are responsible for all import duties and customs fees within their own country. Bonnie Bunnies will not able to identify how long any order will take to arrive once it reaches customs in your specific country.

Yes. We will provide a tracking number and you should be able to track it via the shipping company website.

Please see our return and refund policy here.

Yes of course. We at Bonnie Bunnies believe in quality. If you notice any quality issues with the product you received, please reach out to the Bonnie Bunnies family via support@bonniebunnies.com. We will refund or replace your item. You can find more about our Refund Policy here.

Yes of course. You can wash all our blankets, crib sheets, and towels.

We recommend using phosphate-free detergent to wash our blankets, crib sheets, and towels. Also please make sure to wash in cold or warm water and tumble dry in low heat.